Select 2 when prompted to select.
Army ako help desk number.
Contact info uic name phone ako e mail and or alternate email address unit office.
The ako help desk number is 866 335 2769 when you are calling commercially.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
Ask the operator to connect you to 866 335 2769.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
312 645 7716 oconus dsn.
Structured self development ssd hours.
This is a u s.
If you re the owner you can renew it.
Use dsn switch board at 312 560 1110.
Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.
This change is required in order to support the expanding customer base of the service desks.
Government usg information system is that is provided for usg authorized use only.
Subject include gcss army in the subject line if submitting incident reports via e mail.
You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil.
Tier 1 provides support to various software applications besides gcss army.
You need to include the following information.
United states army human resources command soldiers first site map.
Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support.
The help desk operates 24 hours a day seven days per week and 365 days per year.
The security accreditation level of this site is unclassified and below.
Hrc help desk will create a trouble ticket using the information you provide in the email message.
877 251 0730 24 7 according to one person citrix.
In any other case you will need use the following instructions.
Army enterprise service desk aesd phone message update.
As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
You can always contact support at help us army mil.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
800 275 2872 option 1 dsn.